- Our Opening Hours
- Options to Place an Order
- When will I receive the products?
- Payment Options
- Do your products have Aus manufacturer's warranty?
- I am a visitor and will soon be travelling overseas. Can I claim GST refund?
- If I have problems with my product whom do I call?
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| 1. Our Opening Hours |
Monday to Friday: 9am - 5:00pm
Saturday: 9am - 12 noon
Sunday and public holidays - Closed
Special pick up time by arrangement
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| 2. Options to Place an Order |
You can place an order through
1) the website online
2) phone us on 02 9669 3619
3) Fax your order on 02 9661 7619
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| 3. When will I receive the products? |
1) For deliveries within NSW, it takes 2-5 working days to reach.
2) For deliveries outside NSW, usually it takes 2-8 working days. For remote areas allow 10 working days.
If the product is not in stock, we will make arrangement to back order for you.
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| 4. Payment Options |
1. Direct Transfer
our banking details are;
Account Name: AusOnlineABC
Bank Name: Nationa Australia Bank
BSB: 082-112 ; Account No: 17-847-3809
For this option, please make sure to quote your order number as reference.
2. Pay It At Post
you can pay by cash, credit card, money order at your nearest Australia Post retail outlet.
you can place an order in two ways
a) you can choose order online and print out the post pay barcode to pay at any your local Australia Post retail outlet
b) you can place an order on the phone with us, we give you a reference number for you to pay at your local Australia Post retail outlet, you only need to quote the reference number for the payment.
3. Pay Cheque
this option is only for established customers or pre-approved organisations
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| 5. Do your products have Aus manufacturer's warranty? |
Yes. All the products we sell have full Australian manufacturer's warranty.
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| 6. I am a visitor and will soon be travelling overseas. Can I claim GST refund? |
Yes you can. The Tourist Refund Scheme (TRS) enables you to claim a refund. The TRS is open to all overseas visitors and Australian residents, except air and sea operating crew.
You will need to present the following at the Customs TRS facility when you depart Australia:
your goods (to prove you are taking them out of the country),
the original tax invoice from the retailer, showing the ABN number. (to provide information for Customs officers),
your passport and
your international boarding pass or other proof of travel.
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| 7. If I have problems with my product whom do I call? |
You should call the manufacturer,some numbers are listed here, the rest can be found on the manufaturer's website, etc Sony = www.sony.com.au
ACER 1300 365 100
Adobe 1 800 065 628
ALTEC LANSING 03 5831 8833
APC 1800 652 725
Apple 1300 301 486
ASUS (02)87993200
BELKIN 02 4372 8600
BENQ 02 9352 8800
Billion 08 83229544
Brother 02 9887 4344
Canon 02 9805 2000
Casio (02) 9415 5052
Cherry 08 8223 7510
CLEVO todaytech 02 9737 8118
COMPAQ 1300 368 369
Creative (02) 9021-9898
D-Link 1300 766 868
Draytek (02) 9799 8887
Epson 1300 361 054 / 02 9903 9040
Fuji Xerox 13 14 12
FUJIFILM (02) 9466 2900 /1800 226 355
Fujitsu 1300 364 484
Hewlett Packard 131147 / 131047,1800621147
Hitachi 02 9888 4100
Hyundai 1800677230
IBM 131426
INTEL 1800649931
Iomega 02 82239140
KINGMAX 02 9648 4658
Kodak 1800147701
Lacie 02 9669 6900
Lexmark 1300362192
LG 02 9648 8000
LINKSYS Cisco 02 8446 6000
Logitech (02) 8850 1192
Macromedia 1800 001014
McAfee 02 9761 4200 /61 3 9526 3600
Microsoft www.microsoft.com.au
MINOLTA +61 2 9878 5333
Mitac 1300 880 038
Mitsubishi 1300 651 808
MOTOROLA 1300 138 823
MYOB 1300 555 128
NEC 131 632
Netcomm (02) 9424-2059
Netgear 1800 787 638
OLYMPUS 1300 132 992
Ricoh 1800 817 682
Ritek +61-2-9669 3311
Samsung 1300 362 603
Sanyo (+61 2) 8825-2822
TARGUS 02 9808 7575
TDK 1300 305 835
Veritas 1800 365 510
VERBATIM (03) 9823 0999
Viewsonic 1800 880 818 / (02) 9906 6277
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OnlineU Digital Camera Store
